Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Cottage Grove (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage check-in and scheduling. This in-person role supports daily office operations and works with tax professionals to ensure a smooth client experience.

Ideal candidates have strong interpersonal skills, multitask well, and can handle confidential information with care. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to interact with clients and staff professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Team collaboration

Multitasking

Detail orientation

Office organization

Customer service

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage check-in and scheduling. This in-person role supports daily office operations and works with tax professionals to ensure a smooth client experience.

Ideal candidates have strong interpersonal skills, multitask well, and can handle confidential information with care. Evening and weekend availability during tax season is required.