Seasonal Front Desk & Client Service Pro – Evenings/Weekends

H&R Block, Inc.; Dallas (Luzerne County); Presencial; USD 19.000 - 28.000; Tempo parcial

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will greet clients, handle check-in, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role supports daily operations, with opportunities to grow into tax preparation or leadership as you gain training and experience during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Proficiency with basic computer tools (Microsoft Office, Teams) and scheduling systems.

Responsabilidades

• Greet clients and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Client-focused communication

Multitasking

Interpersonal skills

Team collaboration

Attention to detail

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Scheduling software

Teams

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will greet clients, handle check-in, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role supports daily operations, with opportunities to grow into tax preparation or leadership as you gain training and experience during tax season.