Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Sullivan (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily operations, and collaborate with tax professionals to deliver a smooth client experience.

This in-person role offers training and potential growth into tax preparation or leadership, with evenings and weekend shifts during tax season as part of the schedule.

Qualifications

• Experience in fast-paced client service environments.
• Strong interpersonal and verbal/written communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client-centric environment

Interpersonal communication

Multitasking

Attention to detail

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily operations, and collaborate with tax professionals to deliver a smooth client experience.

This in-person role offers training and potential growth into tax preparation or leadership, with evenings and weekend shifts during tax season as part of the schedule.