Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Tukwila (WA); On-site; USD 30,000 - 37,000; Part time

Job summary

H&R Block in Washington state is seeking a Seasonal Client Service Professional/Receptionist to greet clients, manage appointments, and support daily office operations in person. You will coordinate with tax professionals to match client needs and handle check-in processes, ensuring a professional, organized, and confidential client experience throughout busy tax seasons.

Ideal candidates bring client-service experience, strong communication, multitasking ability, and comfort with Office apps

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Communication

Multitasking

Attention to detail

Office software proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Washington state is seeking a Seasonal Client Service Professional/Receptionist to greet clients, manage appointments, and support daily office operations in person. You will coordinate with tax professionals to match client needs and handle check-in processes, ensuring a professional, organized, and confidential client experience throughout busy tax seasons.

Ideal candidates bring client-service experience, strong communication, multitasking ability, and comfort with Office apps