Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Seattle (WA); On-site; USD 29,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Seattle seeks a seasonal Client Service Professional / Receptionist to warmly greet clients and manage check-ins. This in-person role supports scheduling and daily office operations alongside tax professionals.

You'll develop a pathway into tax preparation or office leadership with training and support. Evening and weekend availability during tax season is required, and you will maintain a welcoming, organized office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficient with basic computer programs and digital tools (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multi-tasking

Office software

Scheduling systems

Evenings & weekends

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Seattle seeks a seasonal Client Service Professional / Receptionist to warmly greet clients and manage check-ins. This in-person role supports scheduling and daily office operations alongside tax professionals.

You'll develop a pathway into tax preparation or office leadership with training and support. Evening and weekend availability during tax season is required, and you will maintain a welcoming, organized office environment.