Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Benicia (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in Benicia, CA.

This in-person role emphasizes professionalism and client service with potential growth into tax preparation or office leadership. Responsibilities include welcoming clients, answering calls, scheduling, coordinating with tax professionals, handling documents securely, and maintaining a tidy lobby.

Qualifications

• Experience in a fast-paced, client-focused environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and be the first impression of the office.
• Answer calls, schedule appointments, and match clients with the right tax pro.
• Manage check-in and intake, including scanning documents.
• Maintain clean, organized office to support a professional experience.
• Collaborate with tax professionals and teammates to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in Benicia, CA.

This in-person role emphasizes professionalism and client service with potential growth into tax preparation or office leadership. Responsibilities include welcoming clients, answering calls, scheduling, coordinating with tax professionals, handling documents securely, and maintaining a tidy lobby.