Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Livermore (CA); In loco; USD 23.000 - 37.000; Part-time

Descrizione del lavoro

H&R Block in Livermore, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in person. This role offers exposure to tax-season work and potential advancement into tax preparation or leadership.

Responsibilities include coordinating appointments, handling documents, and assisting clients with a professional, confidential service experience in a fast-paced environment.

Competenze

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Client service experience

Strong interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block in Livermore, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in person. This role offers exposure to tax-season work and potential advancement into tax preparation or leadership.

Responsibilities include coordinating appointments, handling documents, and assisting clients with a professional, confidential service experience in a fast-paced environment.