Seasonal Front Desk Pro: Welcoming Clients & Scheduling

H&R Block, Inc.; Stockton (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Stockton, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person during tax season.

You will work with tax professionals, manage check-ins, handle confidential documents, and help maintain a welcoming, organized office. Training is provided, with opportunities to advance into tax preparation or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer tools (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Organizational skills

Availability evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Stockton, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person during tax season.

You will work with tax professionals, manage check-ins, handle confidential documents, and help maintain a welcoming, organized office. Training is provided, with opportunities to advance into tax preparation or leadership roles.