Seasonal Front Desk & Client Service — Path to Tax Prep

H&R Block, Inc.; Puyallup (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Tacoma, WA to provide a welcoming first impression, manage scheduling, and support daily office operations in person.

This role offers training and growth into tax preparation or office leadership, with evenings and weekend availability during tax season, and a collaborative, professional team environment.

Qualifications

• Experience in a fast-paced, client-centered environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities daily.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Organizational skills

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Tacoma, WA to provide a welcoming first impression, manage scheduling, and support daily office operations in person.

This role offers training and growth into tax preparation or office leadership, with evenings and weekend availability during tax season, and a collaborative, professional team environment.