Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; University Place (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in University Place, WA. You will greet clients, manage check-in, schedule appointments, and connect clients with the appropriate tax professional.

This in-person role offers training, teamwork, and a path into tax preparation or leadership, with evening and weekend hours during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize.
• Detail-oriented with follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and be the first point of contact.
• Answer calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake, including documents.
• Maintain organized office and professional client experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Microsoft Office / scheduling tools

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in University Place, WA. You will greet clients, manage check-in, schedule appointments, and connect clients with the appropriate tax professional.

This in-person role offers training, teamwork, and a path into tax preparation or leadership, with evening and weekend hours during tax season.