Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Tumwater (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Tumwater, WA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will greet visitors, manage scheduling, and support daily office operations alongside tax professionals.

This on-site role offers training and a potential path into tax preparation or office leadership. You’ll handle front desk duties, check-in, document scanning, and maintain a tidy office while protecting confidential information.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multi-tasking

Organization

Computer skills

Evenings & weekends

Education

High school diploma or GED

Reception/Admin experience

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Tumwater, WA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will greet visitors, manage scheduling, and support daily office operations alongside tax professionals.

This on-site role offers training and a potential path into tax preparation or office leadership. You’ll handle front desk duties, check-in, document scanning, and maintain a tidy office while protecting confidential information.