Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Tukwila (WA); On-site; USD 30,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in Tukwila, WA. This in-person role handles check-ins, scheduling, and front-desk duties, working with tax professionals to support daily office operations.

The role emphasizes confidentiality and professional client service, with evenings and weekend availability during tax season. It offers a pathway into tax prep or leadership, with training and team collaboration across

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Communication

Education

High school diploma/GED

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in Tukwila, WA. This in-person role handles check-ins, scheduling, and front-desk duties, working with tax professionals to support daily office operations.

The role emphasizes confidentiality and professional client service, with evenings and weekend availability during tax season. It offers a pathway into tax prep or leadership, with training and team collaboration across