Seasonal Client Concierge - Tax Office Receptionist

H&R Block, Inc.; Tacoma (WA); Vor Ort; USD 24.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Tacoma office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers training and exposure to tax preparation and leadership tracks, with an in-person, non-remote setup. You will handle check-in, document intake, and maintain a professional office environment while collaborating with teammates to deliver a smooth

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Tech comfort

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Tacoma office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This role offers training and exposure to tax preparation and leadership tracks, with an in-person, non-remote setup. You will handle check-in, document intake, and maintain a professional office environment while collaborating with teammates to deliver a smooth