Seasonal Client Service Concierge

H&R Block, Inc.; Mebane (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Benefits during tax season

Job summary

H&R Block, Inc. in Greensboro, NC is seeking a Seasonal Client Service Professional / Receptionist to provide a welcoming first impression, manage scheduling, and support daily office operations.

The role offers training and a path into tax preparation or office leadership, and is an in-person, on-site position during tax season. You will greet clients, book appointments, handle check-in, and collaborate with tax professionals to ensure a smooth client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Communication

Time management

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Greensboro, NC is seeking a Seasonal Client Service Professional / Receptionist to provide a welcoming first impression, manage scheduling, and support daily office operations.

The role offers training and a path into tax preparation or office leadership, and is an in-person, on-site position during tax season. You will greet clients, book appointments, handle check-in, and collaborate with tax professionals to ensure a smooth client experience.