Seasonal Client Concierge & Office Liaison

H&R Block, Inc.; Greensboro (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Greensboro, NC is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role focuses on scheduling, check-in, and coordinating with tax professionals to ensure a smooth client experience.

Ideal candidates have strong communication and multitasking skills, with comfort using Office apps and scheduling systems. Availability for tax-season evenings and weekends is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with good follow-through.
• Proficient with basic computer programs (Office, Teams).
• Availability for evenings and weekends during tax season.

Responsibilities

• Greet clients and set a professional first impression.
• Answer phones, schedule appointments, match clients with tax pros.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive information with confidentiality.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Office software

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Teams

Job description

H&R Block in Greensboro, NC is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role focuses on scheduling, check-in, and coordinating with tax professionals to ensure a smooth client experience.

Ideal candidates have strong communication and multitasking skills, with comfort using Office apps and scheduling systems. Availability for tax-season evenings and weekends is required.