Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Port Richey (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or leadership. Ideal candidates have experience in fast-paced client service, strong communication, multitasking, and attention to detail.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Scheduling systems

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or leadership. Ideal candidates have experience in fast-paced client service, strong communication, multitasking, and attention to detail.