Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Commack (NY); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and connect clients with the right tax professionals.

This in-person role supports day-to-day operations and can lead to opportunities in tax preparation or office leadership. Ideal candidates have client-focused experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings weekends availability

Education

High school diploma/GED

Tools

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and connect clients with the right tax professionals.

This in-person role supports day-to-day operations and can lead to opportunities in tax preparation or office leadership. Ideal candidates have client-focused experience, strong communication, and the ability to multitask in a fast-paced environment.