Seasonal Front Desk & Client Experience Pro

H&R Block, Inc.; Kentucky; On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role focuses on greeting clients, managing scheduling, and supporting daily office operations in a busy, client-centric environment.

This in-person position requires strong communication, multitasking, and a commitment to maintaining confidentiality of client information. The role offers training and a potential path into tax preparation or office leadership within a

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role focuses on greeting clients, managing scheduling, and supporting daily office operations in a busy, client-centric environment.

This in-person position requires strong communication, multitasking, and a commitment to maintaining confidentiality of client information. The role offers training and a potential path into tax preparation or office leadership within a