Seasonal Front Desk & Client Experience Associate

H&R Block, Inc.; Elk River (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, support daily operations, and coordinate with tax professionals in a fast-paced, client-focused environment.

This in-person role offers training and opportunities to grow into tax preparation or leadership as you gain experience. You will greet clients, handle check-in and documents, and maintain a professional office setting.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, support daily operations, and coordinate with tax professionals in a fast-paced, client-focused environment.

This in-person role offers training and opportunities to grow into tax preparation or leadership as you gain experience. You will greet clients, handle check-in and documents, and maintain a professional office setting.