Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Angel Run (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will be the friendly face that sets the tone for a professional experience.

You will greet clients, answer calls, schedule appointments, manage intake, and work with tax professionals to ensure a smooth, efficient client experience in a busy office environment.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Team collaboration

Multitasking

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will be the friendly face that sets the tone for a professional experience.

You will greet clients, answer calls, schedule appointments, manage intake, and work with tax professionals to ensure a smooth, efficient client experience in a busy office environment.