Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Aberdeen (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Aberdeen, WA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations with tax professionals.

This in-person role emphasizes strong interpersonal skills, multitasking, and confidentiality, with evenings and weekends during tax season. Training and growth opportunities into tax preparation or office leadership are available.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Office software

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Aberdeen, WA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations with tax professionals.

This in-person role emphasizes strong interpersonal skills, multitasking, and confidentiality, with evenings and weekends during tax season. Training and growth opportunities into tax preparation or office leadership are available.