Seasonal Client Services Receptionist

H&R Block, Inc.; Auburn (WA); On-site; USD 29,000 - 37,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-ins, and support daily office operations in Auburn, WA.

This in-person role offers training and a path toward tax preparation or office leadership, with evening and weekend availability during tax season.

Join a team of tax professionals focused on accuracy, confidentiality, and client service excellence.

Qualifications

• Experience in fast-paced, client-centric environment
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities
• Organizational skills with attention to detail
• Comfort using basic computer programs like Microsoft Office, Teams, and scheduling systems
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Microsoft Office

Scheduling tools

Education

High school diploma/GED

Tools

Teams

Scheduling systems

Microsoft Office

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-ins, and support daily office operations in Auburn, WA.

This in-person role offers training and a path toward tax preparation or office leadership, with evening and weekend availability during tax season.

Join a team of tax professionals focused on accuracy, confidentiality, and client service excellence.