Seasonal Front Desk & Client Experience Pro

H&R Block, Inc.; Kittanning (Armstrong County); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in person during tax season.

Ideal candidates have strong communication skills, multitasking ability, and comfort with basic computer tools. Evening and weekend availability is expected during peak season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Familiarity with basic computer programs and scheduling tools.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Connaissances

Client service oriented

Interpersonal communication

Multitasking

Organization

Basic computer skills

Evening/weekend availability

Formation

High school diploma or GED

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in person during tax season.

Ideal candidates have strong communication skills, multitasking ability, and comfort with basic computer tools. Evening and weekend availability is expected during peak season.