Client Concierge & Receptionist — Tax Office

H&R Block, Inc.; Renton (WA); Sur place; USD 30 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the Seattle office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

With training, this role can lead to tax preparation or office leadership opportunities. This in-person position requires availability evenings and weekends during tax season, with an emphasis on confidentiality and professional client service.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork abilities.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Proficiency with basic computer programs and scheduling tools.
• Availability evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Interpersonal skills

Communication

multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Formation

HS diploma or GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the Seattle office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

With training, this role can lead to tax preparation or office leadership opportunities. This in-person position requires availability evenings and weekends during tax season, with an emphasis on confidentiality and professional client service.