Seasonal Front Desk & Client Concierge - Tax Office

H&R Block, Inc.; Marietta (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Marietta, OH is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role collaborates with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality, strong communication, and the ability to multitask in a fast-paced office environment during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service experience

Communication skills

Multitasking

Attention to detail

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Marietta, OH is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role collaborates with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality, strong communication, and the ability to multitask in a fast-paced office environment during tax season.