In-Person Client Concierge | Tax Season

H&R Block, Inc.; Marietta (GA); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonallyployed Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in an in-person tax office in Marietta, GA. You will work with a team of tax professionals and handle intake processes, ensuring a professional client experience.

The role offers an opportunity to grow into tax preparation or office leadership, with training and support provided.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills and teamwork.
• Ability to multitask and manage competing priorities.
• Attention to detail with organizational skills.
• Proficiency with Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organization

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonallyployed Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in an in-person tax office in Marietta, GA. You will work with a team of tax professionals and handle intake processes, ensuring a professional client experience.

The role offers an opportunity to grow into tax preparation or office leadership, with training and support provided.