Seasonal Client Concierge – Tax Office

H&R Block, Inc.; Northfield Center Township (OH); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person during tax season. You will connect clients with the right tax professional, assist with check-in, and maintain a neat, professional environment.

Role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person during tax season. You will connect clients with the right tax professional, assist with check-in, and maintain a neat, professional environment.

Role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends.