Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Marietta (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Marietta, GA seeks a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will handle client check-in, scheduling, and front-desk operations in a fast-paced tax-season environment, collaborating with tax professionals to ensure a smooth client experience. This in-person role requires strong interpersonal skills, attention to detail, and the ability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Marietta, GA seeks a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will handle client check-in, scheduling, and front-desk operations in a fast-paced tax-season environment, collaborating with tax professionals to ensure a smooth client experience. This in-person role requires strong interpersonal skills, attention to detail, and the ability to work evenings and weekends during tax season.