Tax-Season Front Desk & Client Concierge

H&R Block, Inc.; Mableton (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Marietta, GA is hiring a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role serves as the first impression and connects clients with the right tax professionals.

You will manage check-in, appointment scheduling, document handling, and coordinate with the tax team while maintaining confidentiality. This position offers a stepping stone into tax preparation or office leadership during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during peak season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client focus

Communication skills

Multitasking

Organization

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Marietta, GA is hiring a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role serves as the first impression and connects clients with the right tax professionals.

You will manage check-in, appointment scheduling, document handling, and coordinate with the tax team while maintaining confidentiality. This position offers a stepping stone into tax preparation or office leadership during tax season.