Seasonal Client Concierge: Tax Office Receptionist

H&R Block, Inc.; Gahanna (OH); Sur place; USD 17 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage daily office operations in-person in Ohio. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional based on needs.

The role requires strong interpersonal skills, multitasking, and discretion with sensitive information. Evening and weekend availability during tax season is required, with potential for growth into tax prep or

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Excellent interpersonal and communication skills for client interaction.
• Able to multitask and manage competing priorities daily.
• Strong organizational skills and attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and route clients to tax professionals.
• Oversee client check-in and intake, including document scanning and organizing.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings & weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage daily office operations in-person in Ohio. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional based on needs.

The role requires strong interpersonal skills, multitasking, and discretion with sensitive information. Evening and weekend availability during tax season is required, with potential for growth into tax prep or