Seasonal Front Desk & Client Concierge (Tax Office)

H&R Block, Inc.; Lynchburg (VA); Presencial; USD 18.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block in Lynchburg, VA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person during tax season. The role offers opportunities to grow into tax preparation or office leadership and requires availability for evenings and weekends.

You will work with tax professionals and teammates to ensure a smooth, professional client experience, handling sensitive information with discretion and maintaining organized

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Descripción del empleo

H&R Block in Lynchburg, VA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person during tax season. The role offers opportunities to grow into tax preparation or office leadership and requires availability for evenings and weekends.

You will work with tax professionals and teammates to ensure a smooth, professional client experience, handling sensitive information with discretion and maintaining organized