Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Clintwood (VA); Presencial; USD 18.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits package

Career development opportunities

Descripción de la vacante

H&R Block, Inc. in Clintwood, VA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations with a team of tax professionals.

With training and support, this role can lead to opportunities in tax preparation or office leadership. The position is in-person with hours including evenings and weekends during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Interpersonal skills

Multitasking

Organization

Computer skills

Scheduling

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Clintwood, VA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations with a team of tax professionals.

With training and support, this role can lead to opportunities in tax preparation or office leadership. The position is in-person with hours including evenings and weekends during tax season.