Seasonal Front Desk & Client Concierge — Tax Office

H&R Block, Inc.; Dothan (AL); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Support for life in and outside ofwork

Descripción de la vacante

H&R Block, Inc. in Dothan, AL is seeking a seasonal Client Service Professional / Receptionist. You will be the welcoming first impression for every client, manage scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and a stepping stone into tax preparation or office leadership. Join us for evenings and weekends during tax season; you will collaborate with tax professionals and maintain a professional, organized office environment

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Communication

Multitasking

Organization

Computer literacy

Evenings/weekends availability

Educación

High school diploma / GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Dothan, AL is seeking a seasonal Client Service Professional / Receptionist. You will be the welcoming first impression for every client, manage scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and a stepping stone into tax preparation or office leadership. Join us for evenings and weekends during tax season; you will collaborate with tax professionals and maintain a professional, organized office environment