Tax Office Front Desk & Client Concierge

H&R Block, Inc.; West Palm Beach (FL); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block in West Palm Beach, FL, seeks a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily operations in person during tax season.

You will work closely with tax professionals, maintain a welcoming front desk, and handle confidential information with care. Training and support pave a path toward tax preparation or office leadership.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Attention to detail

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block in West Palm Beach, FL, seeks a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily operations in person during tax season.

You will work closely with tax professionals, maintain a welcoming front desk, and handle confidential information with care. Training and support pave a path toward tax preparation or office leadership.