Seasonal Front Desk & Client Concierge – Tax Office

H&R Block, Inc.; Bedford (MA); Vor Ort; USD 21.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block seeks a seasonal Client Service Professional / Receptionist in Bedford, MA. You will greet clients, manage scheduling, and support daily operations alongside tax professionals. This in-person role offers training and a path into tax prep or office leadership.

Ideal candidates have experience in fast-paced client service, strong communication, and the ability to multitask while maintaining confidentiality and organization during tax season.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and written/verbal communication.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Available to work evenings and weekends during peak season.

Aufgaben

• Greet clients warmly and present a professional first impression.
• Answer calls, schedule appointments, and match clients with staff.
• Manage check-in and intake, including document handling.
• Maintain clean, organized front-office environment.
• Collaborate with team to ensure smooth daily operations.
• Handle confidential client information with discretion.

Kenntnisse

Customer service

Interpersonal skills

Communication

Multitasking

Organization

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block seeks a seasonal Client Service Professional / Receptionist in Bedford, MA. You will greet clients, manage scheduling, and support daily operations alongside tax professionals. This in-person role offers training and a path into tax prep or office leadership.

Ideal candidates have experience in fast-paced client service, strong communication, and the ability to multitask while maintaining confidentiality and organization during tax season.