Seasonal Client Concierge & Front Desk – Tax Office

H&R Block, Inc.; Idaho Springs (CO); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

You will work with tax professionals, handle check-in, and ensure a welcoming, organized office while maintaining confidentiality and delivering professional service during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams) and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Office software

Evening/weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in the United States is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and a pathway into tax preparation or office leadership.

You will work with tax professionals, handle check-in, and ensure a welcoming, organized office while maintaining confidentiality and delivering professional service during tax season.