Seasonal Front Desk & Client Concierge — Tax Office

H&R Block, Inc.; Bowie (MD); Vor Ort; USD 21.000 - 37.000; Teilzeit

Benefits dieser Stelle

Medical and prescription drug coverage

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discount

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. This in-person role involves greeting clients, scheduling, and matching clients with the right tax professionals, with opportunities to grow into tax preparation or office leadership.

Availability to work evenings and weekends during tax season is required, and you will collaborate with a team of tax professionals in a fast-paced environment.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Communication

Multitasking

Organizational skills

Attention to detail

Customer service

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. This in-person role involves greeting clients, scheduling, and matching clients with the right tax professionals, with opportunities to grow into tax preparation or office leadership.

Availability to work evenings and weekends during tax season is required, and you will collaborate with a team of tax professionals in a fast-paced environment.