Seasonal Front Desk & Client Concierge (In-Person)

H&R Block, Inc.; Duvall (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Washington is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily front-office tasks. You’ll answer phones, schedule visits, and pair clients with the appropriate tax professional, contributing to a smooth, professional client experience.

This in-person role supports office operations and teamwork with tax professionals, with training provided. Availability for evenings and weekends during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Washington is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily front-office tasks. You’ll answer phones, schedule visits, and pair clients with the appropriate tax professional, contributing to a smooth, professional client experience.

This in-person role supports office operations and teamwork with tax professionals, with training provided. Availability for evenings and weekends during tax season is expected.