Seasonal Front Desk & Client Concierge (In-Person)

H&R Block, Inc.; Oakdale (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals and ensure a smooth client experience, while handling confidential information with discretion.

The ideal candidate thrives in a fast-paced, client-centric setting, can multitask across front desk duties, and is available to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaboration and professionalism.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organization

Communication

Microsoft Office

Teams

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals and ensure a smooth client experience, while handling confidential information with discretion.

The ideal candidate thrives in a fast-paced, client-centric setting, can multitask across front desk duties, and is available to work evenings and weekends during tax season.