Seasonal Client Concierge - In-Person Receptionist

H&R Block, Inc.; Bothell (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Washington. You will be the welcoming face of the office, manage scheduling, and support daily operations alongside tax professionals.

This role offers training and potential career progression into tax preparation or office leadership. It is an in-person position, not remote. Responsibilities include greeting clients, handling calls, scheduling, intake, and maintaining a tidy office while protecting sensitive

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (MS Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including documents.
• Maintain a clean, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Multitasking

Communication

MS Office

Evenings & weekends availability

Education

High school diploma/GED

Tools

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Washington. You will be the welcoming face of the office, manage scheduling, and support daily operations alongside tax professionals.

This role offers training and potential career progression into tax preparation or office leadership. It is an in-person position, not remote. Responsibilities include greeting clients, handling calls, scheduling, intake, and maintaining a tidy office while protecting sensitive