Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Benson Hill (WA); On-site; USD 30,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Washington is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role is not remote and provides training to help you grow toward tax preparation or office leadership. You will work with tax professionals as part of a collaborative team, maintain a welcoming office, handle documents, and protect client information with discretion.

Qualifications

• Experience in fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Able to multitask and manage priorities daily.
• Detail-oriented with strong organizational skills.
• Proficient with basic computer programs (Office/Teams) and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client-centric service

Interpersonal communication

Multitasking

Attention to detail

Office software

Evenings & weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Washington is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role is not remote and provides training to help you grow toward tax preparation or office leadership. You will work with tax professionals as part of a collaborative team, maintain a welcoming office, handle documents, and protect client information with discretion.