Seasonal Front Desk & Client Concierge

H&R Block, Inc.; White Bear Lake (MN); Presencial; USD 16.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients and manage schedules. This in-person role supports office operations and pairs clients with the right tax professional.

You’ll handle check-in, document intake, and teamwork to maintain a smooth client experience during tax season. Strong communication and multitasking skills are essential.

Formación

• Experience in fast-paced, client-focused environments.
• Strong communication and teamwork abilities.
• Able to multitask and manage competing priorities.
• Detail-oriented with solid organizational skills.
• Comfort with basic computer tools and scheduling software.

Responsabilidades

• Greet clients and provide a welcoming office presence.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain a clean, professional office environment.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Fast-paced work

Interpersonal skills

Multitasking

Attention to detail

Computer basics

Educación

High school diploma / GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients and manage schedules. This in-person role supports office operations and pairs clients with the right tax professional.

You’ll handle check-in, document intake, and teamwork to maintain a smooth client experience during tax season. Strong communication and multitasking skills are essential.