Seasonal Front Desk & Client Concierge (Tax Season)

H&R Block, Inc.; Saint Helens (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals, handle check-ins, and maintain a welcoming office environment during tax season.

The role emphasizes strong interpersonal skills, multitasking, and discretion with client information, with evenings and weekends available to accommodate tax season needs.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Comfort with basic computer tools and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax pros.
• Manage check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive information with confidentiality.

Skills

Client service

Interpersonal communication

Multitasking

Organizationalskills

Computer proficiency

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals, handle check-ins, and maintain a welcoming office environment during tax season.

The role emphasizes strong interpersonal skills, multitasking, and discretion with client information, with evenings and weekends available to accommodate tax season needs.