Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Brookings (OR); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage the flow of the office. This in-person role handles scheduling, intake, and daily operations while collaborating with tax professionals to ensure a professional client experience.

The position requires strong interpersonal skills, multitasking ability, and comfort with basic office software. Availability on evenings and weekends during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multi-tasking

Organizational skills

Attention to detail

Confidentiality

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage the flow of the office. This in-person role handles scheduling, intake, and daily operations while collaborating with tax professionals to ensure a professional client experience.

The position requires strong interpersonal skills, multitasking ability, and comfort with basic office software. Availability on evenings and weekends during tax season is expected.