Seasonal Front Desk & Client Concierge

H&R Block, Inc.

New Wilmington (Lawrence County)

Sur place

USD 19 000 - 25 000

Plein temps

Il y a 2 jours

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Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and set the tone for their visit.

You will manage appointments, assist with check-in and document intake, and support daily office operations alongside tax professionals. This in-person role requires organization, confidentiality, and a customer-first mindset during tax season.

Evenings and weekends during tax season may be required.

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and professional communication skills.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail.
Familiarity with basic computer programs and scheduling systems.
Availability to work evenings and weekends during tax season.

Responsabilités

Greet clients and be the welcoming first impression.
Answer phone calls, schedule appointments, and match clients with tax professionals.
Manage client check-in and intake, including documents scanning and organization.
Maintain office organization and cleanliness to support a professional client experience.
Collaborate with tax professionals and staff to ensure smooth daily operations.
Handle sensitive client information with confidentiality.