Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Roanoke (VA); Vor Ort; USD 18.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in an in-person office. You will manage client scheduling, support daily operations, and work with tax professionals to connect clients with the right services.

This entry point offers growth into tax preparation or office leadership with training and support. The role emphasizes in-person client interaction, confidential handling of information, and collaboration

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, scheduling tools).

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Multitasking

Organization

Communication

Discretion

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in an in-person office. You will manage client scheduling, support daily operations, and work with tax professionals to connect clients with the right services.

This entry point offers growth into tax preparation or office leadership with training and support. The role emphasizes in-person client interaction, confidential handling of information, and collaboration