Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Gramercy (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in a busy, in-person environment.

This role offers evenings and weekends during tax season and a pathway into tax preparation or office leadership with training and support. Join a team focused on accuracy, confidentiality, and a professional client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Multitasking

Communication skills

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in a busy, in-person environment.

This role offers evenings and weekends during tax season and a pathway into tax preparation or office leadership with training and support. Join a team focused on accuracy, confidentiality, and a professional client experience.