Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Town of Sun Prairie (WI); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-ins, appointment scheduling, and collaboration with tax professionals to deliver a smooth client experience.

The position offers daily office operations support and an opportunity to advance into tax preparation or leadership with on-the-job training. Ideal for someone with client-service experience and strong communication skills, working

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to collaborate with team members and serve clients professionally.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Team collaboration

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-ins, appointment scheduling, and collaboration with tax professionals to deliver a smooth client experience.

The position offers daily office operations support and an opportunity to advance into tax preparation or leadership with on-the-job training. Ideal for someone with client-service experience and strong communication skills, working