Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Hudson (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

This in-person role involves managing client scheduling, supporting daily office operations, and collaborating with tax professionals to ensure a smooth client experience during tax season. Ideal candidates will have experience in fast-paced client service, strong communication skills, and the ability to multitask while maintaining organization.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Client-centric mindset

Communication skills

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

This in-person role involves managing client scheduling, supporting daily office operations, and collaborating with tax professionals to ensure a smooth client experience during tax season. Ideal candidates will have experience in fast-paced client service, strong communication skills, and the ability to multitask while maintaining organization.