Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Hypoluxo (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Hypoluxo, FL. This in-person role supports daily operations, schedules clients, and assists tax professionals during tax season.

The position emphasizes strong interpersonal skills, professionalism, and teamwork. Training is provided;, with evenings and weekends required during peak season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Tech literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Hypoluxo, FL. This in-person role supports daily operations, schedules clients, and assists tax professionals during tax season.

The position emphasizes strong interpersonal skills, professionalism, and teamwork. Training is provided;, with evenings and weekends required during peak season.